Navigating the intricate world of Japanese business etiquette can be a challenge, especially for foreigners. However, mastering these conventions is essential for success in the Japanese business sphere. This article provides essential conversational tips to help you excel.
1. Bowing
Bowing (お辞儀, o-keijō) is a fundamental aspect of Japanese culture and business etiquette. The depth of the bow depends on the situation. A 30-degree bow is common when meeting someone for the first time, while a 75-degree bow is used when addressing a superior or in formal business settings.
2. Business Cards (Meishi)
Business cards are exchanged during the first meeting (名刺交換, meishi kōkan) with both hands, with the receiver offering a bow while taking the card. The card should be placed on the desk and studied for a moment before being put away.
3. Language
Most business is conducted in Japanese, so fluency is highly valued. However, English is often used in international business dealings. It’s always appreciated if you can speak a few words of Japanese, such as a greeting or a simple apology.
4. Punctuality
Punctuality is crucial in Japan. Arriving late for a business meeting can be seen as disrespectful, so always aim to arrive 5-10 minutes early.
5. Formality
Use honorific language (Keigo) when addressing colleagues and business partners. This includes using ‘san’ after names and verb endings such as -masu and -desu.
6. Gifts (Omiyage)
Giving and receiving gifts (おみやげ) is common in Japanese business. Ensure the gift is wrapped beautifully, and avoid giving items associated with funeral rites, such as clock or knives.
7. Accepting Alcohol
Japanese business meetings often involve alcohol. It’s important to accept a drink when offered, but pace yourself and avoid getting drunk.
Conclusion
Mastering Japanese business etiquette takes time and effort, but it’s an essential part of doing business in Japan. By following these tips, you’ll show respect and build a solid foundation for successful business relationships.
FAQs
Q: What is the appropriate depth for a bow in a business setting?
A: A 30-degree bow is common when meeting someone for the first time, while a 75-degree bow is used when addressing a superior or in formal business settings.
Q: Is it necessary to speak Japanese in business settings?
A: Most business is conducted in Japanese, so fluency is highly valued. However, English is often used in international business dealings.
Q: What should I avoid gifting in a business setting?
A: Avoid giving items associated with funeral rites, such as clock or knives.